SMS/Text Messaging Privacy Policy

Effective Date: 08/29/2025

This Privacy Policy describes how [ALL STATE RCM] (“we,” “us,” or “our”) collects, uses, and protects your personal information when you opt in to receive text messages from us.

Information We Collect

Mobile Phone Information:

• Mobile phone number
• Mobile carrier information
• Opt-in timestamp and method
• Message interaction data (delivery, opens, clicks)

Other Information:

• Name (if provided)
• Email address (if provided during opt-in)
• Preferences and interests
• Geographic location (general area, not precise location)

How We Use Your Information

We use your mobile information to:

• Send you requested text messages and notifications
• Provide customer service and support
• Send promotional offers based on your preferences
• Improve our messaging services
• Comply with legal requirements

Information Sharing

We do not sell, rent, or trade your mobile phone number to third parties for their marketing purposes.

We may share your information with:

• Service providers who help us deliver text messages
• Payment processors for transaction-related messages
• Legal authorities when required by law
• Business partners only with your explicit consent

Third-Party Service Providers:

• SMS platform providers for message delivery
• Analytics services to improve our messaging
• Customer support tools for service inquiries

Data Security

We implement appropriate security measures to protect your personal information:

• Encryption of data in transit and at rest
• Limited access to authorized personnel only
• Regular security audits and updates
• Secure data storage with reputable providers

Data Retention

We retain your mobile information:

• While you remain opted in to our text messaging service
• For up to [X] months after you opt out for compliance purposes
• As required by applicable laws and regulations

Your Rights and Choices

Opt-Out Rights:

• Text STOP to any message to unsubscribe immediately
• Contact customer service to opt out
• Update preferences on our website

Access and Control:

• Request a copy of your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Object to certain uses of your information

International Users

If you are located outside the United States:

• Your information may be transferred to and processed in the United States
• We comply with applicable international privacy laws
• You have rights under your local privacy regulations

Children’s Privacy

Our SMS marketing service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are between 13-18, you need parental consent to participate.

Cookies and Tracking

Our opt-in forms may use:

• Cookies to improve website functionality
• Analytics to track opt-in conversion rates
• Session storage for form completion

Changes to This Policy

We may update this Privacy Policy from time to time. We will:

• Post the updated policy on our website
• Notify active subscribers of material changes
• Update the “Effective Date” at the top of this policy

California Privacy Rights

California residents have additional rights under CCPA:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt out of sale of personal information
• Right to non-discrimination for exercising privacy rights

To exercise these rights, contact us at [PRIVACY EMAIL].

Contact Information

For questions about this Privacy Policy or our privacy practices:

Email: Support@allstatercm.com

Phone: (206)486-8646
Mail: 20609 SE 216th St, Maple Valley, WA 98038, USA
Hours: 10 AM To 5 PM 

Compliance

This policy complies with:

• Telephone Consumer Protection Act (TCPA)
• CAN-SPAM Act
• California Consumer Privacy Act (CCPA)
• General Data Protection Regulation (GDPR) where applicable
• Mobile Marketing Association (MMA) guidelines

Last Updated: 07-01-2025

This Privacy Policy is specifically for our SMS marketing program. Please see our main website Privacy Policy for information about other data collection practices.